How To Monitor and Measure the Subjective

Courtesy of negativespace.co

Courtesy of negativespace.co

Every church has a long list of things that can either drive toward health and performance or put health and performance at risk. You might consider these “Standard Operating Objectives”:

  • Increased Attendance
  • More baptisms
  • People serving
  • People in Groups
  • Etc.

And most of these can be measured objectively; there’s a goal and a reality. I would call these Ministry Metrics (and will address these in my next post).

But what about the characteristics that you can’t easily measure? For example:

  • The next generation is excited about church
  • People are actively inviting people to church
  • More people are intentionally loving where they live

I call these Ministry Drivers. You can’t perfectly measure them, but you know and feel whether they are thriving or not. You also know that they are critical to mission accomplishment and vision achievement.

First, why is monitoring these important?

  • The next generation is excited about church
  • People are actively inviting people to church
  • More people are intentionally loving where they live

Next, how do you determine them?

  1. Get your key leaders in a room.
  2. Make an exhaustive, long list on a whiteboard of Ministry Drivers.
  3. Ask on the count of 3 for everyone in the room to vote for their #1 by saying it out loud.
  4. Quickly go around and put a check next to everyone’s vote. (1 check per vote)
  5. Repeat to get everyone’s 2nd, 3rd, 4th & 5th.
  6. Tally to get your team’s top 5 Ministry Drivers.

Now, how do we monitor them?

  1. Place the Ministry Drivers on a whiteboard.
  2. Every couple of weeks, take 5 minutes to get consensus on the health of each driver.
  3. Drivers get a green circle for “Felt”, yellow circle for “Meh” (this one is fun to hear the team say), red circle for “Not Felt."

Do you know what drives your church toward mission accomplishment and vision achievement? It might be time to monitor your Ministry Drivers.